When you access and use the website, Waybio laboratory is likely to collect certain personal data about you, i.e. information relating to you as an individual and enabling us to Waybio laboratory identify you, either directly (for example, your first or last name) or indirectly (for example, the IP address of your browser).
This personal data may be collected when you browse the Site, use the contact form, subscribe to the newsletter, create a customer account or place an order.
Your personal data is then processed automatically by Waybio laboratory.
Waybio laboratory undertakes to process your personal data fairly and lawfully, in compliance with the provisions of Law no. 78-17 of January 6, 1978, as amended, relating to information technology, files and freedoms and Regulation (EU) no. 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, known as the "General Data Protection Regulation" (or "GDPR").
The purpose of this personal data policy is to inform you of the conditions under which Waybio laboratory processes your personal data, while ensuring their protection.
1. WHO COLLECTS YOUR PERSONAL DATA ON THIS SITE ?
The company responsible for processing your personal data collected on the Site is Waybio laboratory.
You can contact the Data Protection Officer at any time:
By email : contact@waybio.com
By post: 5 impasse de la de la Pierre Droite 44400 Reze
2. wHAT PERSONAL DATA IS COLLECTED?
Waybio laboratory may process your first and last name, title, postal address, e-mail address, telephone number, payment information, connection data (dates and times of connections, IP address) and browsing data, order history, products consulted, delivery incidents and complaints.
3. wHEN IS YOUR PERSONAL DATA COLLECTED?
Waybio laboratory collects the personal data you voluntarily provide, in particular when :
- Fill in a contact request form;
- You place a product order.
The fields marked with an asterisk (*) on the forms used to collect your personal data on the Site are mandatory. Waybio laboratory draws your attention to the fact that if you do not provide this data, you will not be able to benefit from the services offered on the Site.
When you provide personal data on the Site concerning persons other than yourself, you guarantee that you have received the necessary authorizations and consents from the persons concerned by this personal data.
Other information of a technical nature concerning consultation of the Site or its functionalities, in particular the IP address of your navigation terminal, is collected automatically as a result of your actions on the Site via cookies. Information on cookies is provided below.
4. oN WHAT LEGAL GROUNDS AND FOR WHAT PURPOSES ARE YOUR PERSONAL DATA PROCESSED?
On each of the following legal bases, Waybio laboratory processes your personal data for the following purposes:
For the purposes of executing a contract with Waybio laboratory or pre-contractual measures taken at your request, your personal data is processed for the purposes of :
- Manage customer relations: customer account management, orders, payment transactions, deliveries, invoices, accounting, customer relations, complaints, outstanding payments and litigation;
- Manage your requests to exercise your rights regarding your personal data On the basis of the legitimate interest of Waybio laboratory to improve the quality of its products and the Site, your personal data is processed for the purposes of :
- Carry out statistics, analysis, prospecting, customer selection and segmentation to improve customer knowledge ;
- Set up competitions and promotional games.
On the basis of the consent you have given to Waybio laboratory your personal data will be processed for the following purposes :
- To send you the newsletter and commercial offers ;
- Personalize the Site according to your affinities and measure its traffic.
5. TO WHOM ARE YOUR PERSONAL DATA TRANSMITTED ?
The recipient of your personal data is the company Waybio laboratory. .
Waybio laboratory may also transfer your personal data to subcontractors who process it on its behalf and in accordance with its instructions. These subcontractors include
- The banking organization in charge of the secure payment of the ordered products ;
- Relay points Waybio laboratory responsible for providing you with the products you have ordered on the Site;
- External technical service providers Waybio laboratory who are involved in the development, distribution, operation and maintenance of the Site, in particular the developer and host;
- External service providers Waybio laboratory to improve your experience when browsing the Site or sending out the newsletter.
Finally, Waybio laboratory may be required to communicate your personal data to third parties in application of a law, a regulation, a decision by a regulatory or judicial authority and, if necessary, in order to protect its own rights and interests, in particular in the event of a breach of the Site's General Terms and Conditions of Use.
6. aRE YOUR PERSONAL DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?
No, Waybio laboratory does not and does not intend to transfer your personal data to a country outside the European Union and the European Economic Area that does not ensure an adequate level of protection of personal data.
7. hOW LONG ARE YOUR PERSONAL DATA STORED?
Waybio laboratory retains your personal data for no longer than is necessary for the purposes for which it was collected, in compliance with current regulations.
Personal data relating to prospects who have only made a contact request is kept for 3 years from the date of collection.
Personal data relating to a customer account that has never been used to place an order is kept for 3 years from the last activity recorded on the customer account. After this period, Waybio Laboratory reserves the right to delete your account.
Personal data relating to a customer account that has been used to place at least one order is kept for 3 years from the last activity recorded on the customer account, with the exception of documents, accounting vouchers and information used to prove an order for a product on the Site, which are kept for 10 years from the date they were collected, for accounting and tax purposes.
8. wHAT RIGHTS DO YOU HAVE TO YOUR PERSONAL DATA AND HOW CAN YOU EXERCISE THEM?
Waybio laboratoire informs you that you have the following rights at all times with regard to the personal data it processes concerning you:
- a right of access;
- a right of rectification;
- a right to erasure;
- the right to restrict processing;
- a right to portability;
- the right to object to processing, in particular for commercial prospecting purposes;
- a right to withdraw at any time the consent you may have given when providing certain personal data, without this affecting the lawfulness of the processing based on your consent until such time as you withdraw it;
- the right to define general or specific directives concerning the conservation, deletion or communication of your personal data after your death.
These rights may be exercised at any time by writing to Waybio laboratoire:
- or by post: 5 impasse de la de la Pierre Droite 44400 Reze
- or by telephone: 02 28 29 86 70
- or by e-mail : contact@waybio.com
You also have the right to lodge a complaint with the Commission Nationale de l'Information et des Libertés (the "CNIL"):
- or by post: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07;
- or by Internet on thewww.cnil.fr.